Legal Document

Privacy Policy

Last Updated: October 2023

Notice: By accessing Zozo Games, you acknowledge that you have read and understood this comprehensive Privacy Policy in its entirety.

1. Scope and Consent

Zozo Games ("we," "us," or "our") operates the Zozo Games platform, including the website, mobile applications, and related services (collectively, the "Service"). This Privacy Policy describes how we collect, use, process, and share your personal information.

This policy applies to all users globally. However, if you are a resident of the European Economic Area (EEA), the United Kingdom, or California, specific sections of this policy may apply to you regarding your statutory rights.

2. Information We Collect in Detail

2.1 Information Provided Voluntarily

During account registration and profile management, you provide:

  • Account Credentials: Email address, cryptographically hashed passwords, and chosen usernames.
  • Profile Data: Avatars, bio information, and social media handles if you choose to link third-party accounts (e.g., Google, Apple, or Discord).
  • Communication Data: Records of your correspondence with our support team, including chat logs and support tickets.

2.2 Information Collected Automatically

To ensure a high-performance gaming experience, we collect:

  • Device Metadata: IP address, hardware model, operating system version, mobile network information, and unique device identifiers (ADID/IDFA).
  • Telemetry and Gameplay: Precise timestamps of logins, game session duration, move history, wagering patterns, "Lucky Spin" outcomes, and clickstream data.
  • Crash Reporting: Stack traces and system state at the time of an application error to improve stability.

2.3 Information from Third Parties

We may receive information about you from marketing partners, fraud prevention agencies, and social media platforms to verify your identity and prevent platform abuse.

3. Our Legal Basis for Processing

We process your data under the following legal frameworks:

  • Contractual Necessity: To provide the games and features you signed up for.
  • Legitimate Interests: To improve our platform, detect cheating/bots, and personalize your experience.
  • Legal Obligation: To comply with tax, anti-money laundering, and age verification laws.
  • Consent: For specific marketing activities where you have opted-in.

4. Data Sharing and Disclosure

Zozo Games does not sell your personal data. We disclose information only to:

  • Service Providers: Hosting (AWS/Vercel), Analytics (Google Analytics), and Customer Support tools.
  • Legal Authorities: When required by a valid subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • Social Features: Your username and rank are visible to other players on leaderboards.

5. Anti-Fraud and Security

To maintain the integrity of our multiplayer and casino environments, we utilize automated anti-cheat mechanisms. These systems analyze your gameplay patterns and device environment to detect unauthorized software, "bots," or multi-accounting. Any data collected for security purposes is stored in a highly restricted environment.

6. Your Global Privacy Rights

EEA/UK Rights (GDPR)

You have the right to request access, rectification, erasure, and portability of your data. You may also object to processing or request restriction of processing.

California Rights (CCPA)

You have the right to know what personal information is collected, to request deletion, and to opt-out of the "sale" or "sharing" of personal information.

7. Contact and Data Requests

To exercise any of your rights, or to submit a formal complaint regarding our data practices, please contact our Data Protection Officer (DPO) at the following electronic address. We respond to all verified requests within 30 days.

Dedicated Privacy Channel

support@zozogames.pro